Terms & Conditions – Mini Botanica 

By placing an order with Mini Botanica, you agree to these Terms & Conditions. 

We make every effort to process your order carefully, quickly, and correctly. 

These Terms & Conditions have originally been drafted in Dutch. In the event of any discrepancy or difference in interpretation between translations and the Dutch version, the Dutch version shall prevail. 

 

Mini Botanica 
Chamber of Commerce (KvK): 83518673 
VAT Number: NL86902058B01 
Address: Harpelerweg 28, 9541 TT Vlagtwedde, The Netherlands 
Email: info@minibotanica.nl 
Website: Mini Botanica 

Last updated: June 2026 

 

Article 1 – Definitions 

In these Terms & Conditions, the following definitions apply: 

Seller: Mini Botanica, established in Vlagtwedde, The Netherlands. 

Customer: Any natural person or legal entity entering into an agreement with Mini Botanica. 

Consumer: A natural person acting for purposes outside their trade, business, or profession. 

Agreement: Any agreement concluded between Mini Botanica and the Customer through the webshop. 

Products: All goods offered through the webshop, including live plants and non-living accessories. 

 

Article 2 – Applicability 

  1. These Terms & Conditions apply to all offers, orders, and agreements concluded through the Mini Botanica webshop.  
  2. By placing an order, the Customer agrees to these Terms & Conditions.  
  3. Any deviation from these Terms & Conditions shall only be valid if agreed upon in writing.  

 

Article 3 – Offers 

  1. All offers displayed on the website are non-binding.  
  2. Obvious errors, mistakes, or typographical inaccuracies in prices, images, or product descriptions shall not bind Mini Botanica.  
  3. Images are for illustrative purposes only. As plants are natural products, they may differ from the photographs shown.  

 

Article 4 – Formation of the Agreement 

  1. The Agreement is concluded when the Customer places an order and Mini Botanica confirms the order.  
  2. Mini Botanica reserves the right to refuse an order or request additional information before accepting it.  

 

Article 5 – Prices 

  1. All prices displayed on the website include VAT unless stated otherwise.  
  2. Any shipping costs will be clearly displayed before the Customer completes the order.  
  3. Mini Botanica reserves the right to modify prices. Price changes do not affect orders already placed and confirmed.  

 

Article 6 – Payment 

Payment must be made using one of the payment methods offered on the webshop.  Available payment methods may include:  

  1. iDEAL  / Wero  
  2. iDEAL in3  
  3. Bancontact  
  4. Orders will only be processed after successful payment has been received.  

 

Article 7 – Delivery 

  1. Mini Botanica aims to process and dispatch orders as quickly as possible.  
  2. Delivery times are estimates and cannot be guaranteed.  
  3. Live plants are shipped exclusively on Mondays and Tuesdays to maintain plant quality during transit.  
  4. Mini Botanica is not liable for delays caused by shipping carriers or delivery services.  
  5. If an order cannot be fulfilled in whole or in part, the Customer will be informed as soon as possible.  
  6. The risk of loss or damage to Products passes to the Customer once the order has been delivered to the specified delivery address.  

 

Article 8 – Live Plants 

Warranty and Plant Condition 

  1. Mini Botanica guarantees that plants are healthy and in good condition at the time of shipment.  
  2. As plants are living products whose development depends on care, location, temperature, light exposure, humidity, and watering, Mini Botanica cannot guarantee the condition or development of a plant after delivery.  
  3. Any issue regarding the condition of a plant must be reported within 48 hours of delivery by emailing info@minibotanica.nl and providing clear photographs.  
  4. After 14 days from delivery, Mini Botanica can no longer assess the conditions under which the plant has been kept. For this reason, complaints regarding the health or condition of a plant arising after this period will generally not be considered.  
  5. This provision does not affect any statutory rights consumers may have regarding products that did not conform to the Agreement at the time of delivery.  

 

Article 9 – Right of Withdrawal 

Non-Living Products 

  1. Consumers have the right to withdraw from the purchase of non-living products within 14 days of receiving the Product, without giving any reason.  
  2. To exercise this right, the Consumer must notify Mini Botanica by email at info@minibotanica.nl within the withdrawal period.  
  3. The notification should include:  
  4. Customer name;  
  5. Order number;  
  6. Product(s) to be returned;  
  7. Reason for return (optional).  
  8. Mini Botanica will then provide return instructions.  
  9. After notifying Mini Botanica, the Consumer has an additional 14 days to return the Product.  

 

Return Conditions 

  1. Products must be returned unused.  
  2. Products should be returned in their original condition and packaging where reasonably possible.  
  3. Return shipping costs are the responsibility of the Consumer.  

 

Refunds 

  1. Upon receipt and inspection of the returned Product, Mini Botanica will refund the purchase amount, including standard shipping costs, within 14 days.  
  2. Mini Botanica may delay reimbursement until the returned Product has been received or proof of shipment has been provided.  
  3. Refunds will be made using the same payment method used for the original transaction.  

 

Article 10 – Exclusion of the Right of Withdrawal for Live Plants 

Pursuant to Article 6:230p of the Dutch Civil Code, the statutory right of withdrawal does not apply to live plants and other products that: 

  • Are liable to deteriorate rapidly;  
  • Have a limited shelf life;  
  • Are unsuitable for return due to their nature.  

For this reason, live plants cannot be returned. 

If you are dissatisfied with a plant you have received, please contact us at info@minibotanica.nl and we will gladly work with you to find a suitable solution. 

 

Article 11 – Complaints 

  1. Complaints regarding Products or services should be submitted within a reasonable period after the issue has been discovered.  
  2. Damage to plants during transport must be reported within 48 hours of delivery.  
  3. Complaints can be submitted by email to info@minibotanica.nl.  
  4. To assess a complaint properly, Mini Botanica may request clear photographs of the Product and its packaging.  
  5. Mini Botanica aims to provide a substantive response within 5 business days.  
  6. Consumers within the European Union may also submit complaints via the European Commission's Online Dispute Resolution platform:  

European ODR Platform 

 

Article 12 – Liability 

  1. Mini Botanica shall only be liable for direct damages resulting from intent or gross negligence.  
  2. Any liability of Mini Botanica shall be limited to the amount paid for the relevant order.  
  3. Mini Botanica shall not be liable for indirect damages, consequential damages, or loss of profit.  

 

Article 13 – Force Majeure 

  1. Mini Botanica shall not be required to fulfill any obligation if performance is prevented by force majeure.  
  2. Force majeure includes, but is not limited to:  
  3. Extreme weather conditions;  
  4. Illness;  
  5. Disruptions affecting carriers or delivery services;  
  6. Internet or payment system failures;  
  7. Government measures;  
  8. Any circumstances beyond the reasonable control of Mini Botanica.  

 

Article 14 – Privacy 

  1. Mini Botanica processes personal data in accordance with applicable privacy legislation, including the General Data Protection Regulation (GDPR).  
  2. Personal data is used solely for:  
  3. Processing orders;  
  4. Customer service;  
  5. Legal and administrative obligations;  
  6. Communication regarding orders.  
  7. Personal data may be shared only with parties necessary for the execution of the Agreement, such as payment providers and shipping carriers.  
  8. Personal data will never be sold to third parties.  
  9. Further information can be found in the Mini Botanica Privacy Policy.  

 

Article 15 – Availability 

  1. Despite careful inventory management, a Product may occasionally become unavailable.  
  2. If an ordered Product is unavailable, the Customer will be informed as soon as possible.  
  3. Any amount already paid will be refunded using the original payment method.  

 

Article 16 – Governing Law 

  1. These Terms & Conditions and all Agreements are governed exclusively by Dutch law.  
  2. Any disputes shall be submitted to the competent court in the Netherlands.  

 

Contact Information 

Mini Botanica 
Harpelerweg 28 
9541 TT Vlagtwedde 
The Netherlands 

KvK: 83518673 
VAT: NL86902058B01 
Email: info@minibotanica.nl 

By placing an order with Mini Botanica, the Customer confirms that they have read, understood, and accepted these Terms & Conditions.